Privacy Policy
Last Updated: August 25, 2026
Mystery Box Boutique respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or otherwise interact with our business, as well as how that information may be used.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you use our website, we may collect information such as:
-
Your name
-
Email address
-
Billing address
-
Shipping address
-
Telephone number, if provided
-
Order and purchase information
-
Information you provide through forms or customer-service messages
-
Device, browser, and website-usage information
-
IP address or approximate location information
-
Cookie and similar technology information
We only collect information reasonably necessary to operate our website, process purchases, communicate with customers, and improve our services.
2. Payment Information
When you make a purchase, your payment information is processed through the payment providers available through our checkout system.
Payment providers may collect information such as your card number, billing information, or other payment credentials in order to complete your transaction.
Mystery Box Boutique does not need access to your full payment card number in order to fulfill your order.
3. How We Use Your Information
We may use personal information to:
-
Process and fulfill orders
-
Ship purchases
-
Send order confirmations and shipping updates
-
Respond to questions or customer-service requests
-
Resolve damaged, missing, incorrect, or delayed orders
-
Prevent fraud or misuse of our website
-
Maintain business and transaction records
-
Improve our website, products, and shopping experience
-
Comply with applicable legal, tax, accounting, or regulatory obligations
If you choose to subscribe to marketing communications, we may also use your contact information to send promotional messages, new-product announcements, special offers, or other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in those messages.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the site function properly and understand how visitors interact with it.
These technologies may be used for purposes such as:
-
Remembering website preferences
-
Maintaining shopping-cart functionality
-
Supporting checkout
-
Understanding website traffic and usage
-
Measuring website performance
-
Supporting advertising or marketing features when enabled
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some parts of the website function.
Where required, you may also be provided with options to manage your cookie preferences.
5. Analytics
We may use website analytics tools to better understand how visitors use our website.
Analytics information may include pages visited, general location, device type, browser type, traffic source, and interactions with the website.
We use this information to understand website performance and improve the customer experience.
6. How We Share Information
We may share information with trusted third-party service providers when reasonably necessary to operate our business.
These providers may include:
-
Website and e-commerce service providers
-
Payment processors
-
Shipping and delivery carriers
-
Email and communication providers
-
Analytics providers
-
Fraud-prevention or security providers
-
Accounting, tax, or professional service providers
We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our legal rights, investigate fraud, or protect customers and the public.
We do not sell personal information for money.
7. Shipping Providers
When an order is shipped, certain information must be shared with the applicable carrier or fulfillment provider.
This may include your:
-
Name
-
Shipping address
-
Contact information when required
-
Package and shipment details
Shipping providers use this information to deliver and track your package.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
-
Complete transactions
-
Maintain order and accounting records
-
Respond to disputes or customer-service issues
-
Detect or prevent fraud
-
Meet tax, legal, or regulatory requirements
Information that is no longer reasonably necessary may be deleted, anonymized, or retained where required by law.
9. Data Security
We take reasonable steps to help protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.
You are responsible for keeping any account login credentials you create confidential.
10. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to request:
-
Access to personal information we hold about you
-
Correction of inaccurate information
-
Deletion of certain personal information
-
Information about how your data is used
-
Withdrawal from certain marketing communications
Privacy rights vary depending on applicable law and may be subject to exceptions.
To submit a privacy-related request, please contact us through the Contact page on our website.
We may need to verify your identity before completing certain requests.
11. California Residents
California residents may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances, these rights may include requesting access to, correction of, or deletion of certain personal information and receiving information about how personal information is collected, used, or disclosed.
Mystery Box Boutique does not sell personal information for monetary compensation.
If our data practices change in a way that creates additional legal obligations, this Privacy Policy will be updated accordingly.
12. Children’s Privacy
Our website is not intended to collect personal information from children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information through our website, please contact us so the matter can be reviewed.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment providers, shipping services, or other external services.
Those third parties maintain their own privacy practices and policies.
Mystery Box Boutique is not responsible for the privacy practices of websites or services that we do not control.
We encourage you to review the privacy policies of third-party services you use.
14. Social Media
If you interact with Mystery Box Boutique through a social media platform, the platform may collect information according to its own privacy policy.
Information you voluntarily make public on social media may also be visible to others.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website features, service providers, or legal requirements.
When changes are made, the updated policy will be posted on this page and the Last Updated date will be revised.
16. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact us through the Contact page on our website.
